Contact Us

SehatGPT is an AI-powered healthcare platform for Pakistan: patients find the right specialist, book online video consultations or in-person clinic visits, and consult their doctor, all in one place. We're happy to help with any question about the platform, your appointments, or payments.

Send us a message

The fastest way to reach us. Your message goes straight to our support team and we reply by email.

Support

Prefer email? Write to us for help with appointments, consultations, or your account:
support@sehat-gpt.com

Payments and refunds

For payment issues, disputes, or refund requests (see our Refund & Cancellation Policy):
support@sehat-gpt.com

Doctors

Practitioners interested in joining SehatGPT can apply at https://sehat-gpt.com/login. We review every application manually and verify PMDC registration details before a doctor profile goes live, so patients can book with confidence.

Response times

We aim to respond to all inquiries within 24 hours, and to payment disputes within 3 business days. For anything urgent related to an active consultation, please use the in-app chat with your doctor first, since our support team routes medical questions back to your care provider.

Frequently asked questions

How do I find a doctor near me?
Create an account, describe your symptoms in Urdu or English, and SehatGPT will suggest the right specialty and show verified doctors in your city with their fees, experience, and available slots.

Can I get a refund if I cancel an appointment?
Yes, subject to the timing of your cancellation. See the Refund & Cancellation Policy for the exact rules, or email us and we'll walk you through it.

Is my medical information kept private?
Yes. Read our Privacy Policy for details on how we collect, use, and protect your health data.